Shipping policy

Thank you for shopping with My RosePink. Below you will find our complete shipping terms and delivery information to help you understand what to expect when placing an order.

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully confirmed.

  • Orders are not processed or shipped on weekends or public holidays.
  • During peak seasons, major promotions, or high-volume periods, processing times may be slightly extended.
  • In the event of a significant delay in processing your order, we will notify you promptly by email.

Once your order has been shipped, you will receive a shipment confirmation email containing tracking details.

Shipping Time & Delivery Estimates

Shipping time refers to the period required for your order to travel from our fulfillment center to your delivery address.

Standard Shipping

  • Transit Time: 7–15 business days
  • Total Estimated Delivery Time: 8–18 business days (including order processing)

Expedited Shipping

  • Transit Time: 3–7 business days
  • Total Estimated Delivery Time: 4–10 business days (including order processing)

Please note that all delivery times are estimates only and may vary depending on your location, customs processing (for international orders), or delays experienced by the carrier.

Shipping Rates

We currently ship to the United States, Canada, Australia, and select international destinations.

Standard Shipping

  • Orders $0.00 – $49.99: $8.00 shipping fee
  • Orders $50.00 and above: Free Standard Shipping

Expedited Shipping

  • Flat rate: $15.00

All applicable shipping fees are calculated and displayed at checkout before you complete your purchase.

Shipment Confirmation & Order Tracking

Once your order has been dispatched, you will receive a confirmation email that includes your tracking number.

  • Tracking numbers typically become active within 24 hours of shipment.
  • If you have not received tracking information within 5 business days of placing your order, please contact us at service@myrosepink.com.

Shipping Delays

Occasionally, delivery delays may occur due to circumstances beyond our control, including:

  • High order volumes during peak periods
  • Carrier service disruptions
  • Adverse weather conditions
  • Customs clearance procedures (for international shipments)

My RosePink is not responsible for delays caused by shipping carriers or customs authorities.

Damaged or Lost Packages

My RosePink is not liable for products that are damaged or lost while in transit with the shipping carrier.

If your package arrives damaged:

  1. Contact the shipping carrier immediately to file a claim.
  2. Retain all original packaging materials and the damaged items for inspection.

If you require additional assistance, you may also reach out to us at service@myrosepink.com, and our team will do our best to support you through the process.